WE ARE SHIPPING WITH FAST, FREE OVER £50/€50/1200 Kč, AND DISCREET SHIPPING

WE ARE SHIPPING WITH FAST, FREE OVER £50/€50/1200 Kč, AND DISCREET SHIPPING

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Shipping Policy

All in-stock goods are usually dispatched the same or next business day at the latest if you order before 3pm Monday to Friday.

We ship to most European countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, France, Greece, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (mainland only), Sweden, Switzerland and UK.

Shipping rates and options vary depending on the country of delivery. We usually offer several transport options.

The overview of shipping rates & times for each country we ship to follows.

AUSTRIA

Delivery to your address takes 2-3 business days and it is available via the following services:

DPD

orders over €50 | free

orders below €50 | €5.99

BELGIUM

Delivery to your address takes 3-4 business days and it is available via the following services:

Belgium Post

orders over €50 | free

orders below €50 | €6.99

BULGARIA

Delivery to your address takes 3-5 business days and it is available via the following services:

Speedy

orders over €50 | free

orders below €50 | €6.99

CROATIA

Delivery to your address takes 3-4 business days and it is available via the following services:

DPD

orders over €50 | free

orders below €50 | €6.99

CYPRUS

Delivery to your address takes 5-8 business days and it is available via the following services:

Post

orders over €50 | free

orders below €50 | €7.99

CZECH REPUBLIC

You can expect your order to be delivered on the next business day. You can choose from these delivery services:

Delivery to any Zasilkovna Pickup Point/Z Box

orders over 1200 Kč | free

orders below €1200 Kč | 90 Kč

For a delivery to address you can use Zasilkovna

orders over 1200 Kč | free

orders below €1200 Kč | 100 Kč

ESTONIA

To Estonia, we ship with Omniva or Lithuanian Post. Delivery to your address takes 4-5 business days. Please specify in order comments your preferred postal partner, either Omniva or Lithuanian Post.

orders over €50 | free by Lithuanian Post

orders below €50 | Omniva or Lithuanian Post €10.99

FRANCE

Delivery to your address takes 3-4 business days and it is available via the following services:

Colissimo

orders over €50 | free

orders below €50 | €6.99

GERMANY

Delivery to your address takes 2-3 business days and it is available via the following services: Please specify in order comments your preferred postal partner, either DHL Post or Hermes.

DHL Post or Hermes

orders over €50 | free

orders below €50 | €6.99

GREECE

Delivery to your address takes 4-7 business days and it is available via the following services:

Geniki Taxydromiki

orders over €50 | free

orders below €50 | €7.99

HUNGARY

Delivery to your address takes 2-3 business days and it is available via the following services:

orders over €50 | free by Hungarian Post or by Packeta Pick-up Point (Z-Point, Z-Box)

orders under €50 | Hungarian Post €5.99

orders under €50 | Packeta Pick-up Point (Z-Point, Z-Box) €4.99

All orders | DPD €6.99

IRELAND

Delivery to your address takes 4-6 business days and it is available via the following services:

AnPost

orders over €50 | free

orders below €50 | €6.99

ITALY

Delivery to your address takes 3-4 business days and it is available via the following services:

orders over €50 | free by Poste Italiane

orders below €50 | BRT €9.99

LATVIA

To Latvia, we ship with Omniva or Lithuanian Post. Delivery to your address takes 4-5 business days. Please specify in order comments your preferred postal partner, either Omniva or Lithuanian Post.

orders over €50 | free by Lithuanian Post

orders below €50 | Omniva or Lithuanian Post €10.99

LITHUANIA

To Lithuania, we ship with Omniva or Lithuanian Post. Delivery to your address takes 4-5 business days. Please specify in order comments your preferred postal partner, either Omniva or Lithuanian Post.

orders over €50 | free by Lithuanian Post

orders below €50 | Omniva or Lithuanian Post €10.99

LUXEMBOURG

Delivery to your address takes 3-4 business days and it is available via the following services:

Luxembourg Post

orders over €50 | free

orders below €50 | €6.99

MALTA

Delivery to your address takes 8-10 business days and it is available via the following services:

Malta Post

orders over €50 | free

orders below €50 | €7.99

NETHERLANDS

Delivery to your address takes 3-4 business days and it is available via the following services:

Dutch Post

orders over €50 | free

orders below €50 | €6.99

POLAND

Delivery to your address takes 2-3 business days and it is available via the following services:

DPD

orders over €50 | free

orders below €50 | €6.99

PORTUGAL

Delivery to your address takes 4-6 business days and it is available via the following services:

MRW

orders over €50 | free

orders below €50 | €10.99

ROMANIA

Delivery to your address takes 3-4 business days and it is available via the following services:

orders over €50 | free by Packeta Home Delivery, Cargus Home Delivery, Fan Courier Home Delivery or by Packeta Pick-up Point (Z-Point, Z-Box)

orders under €50 | Packeta Home Delivery, Cargus Home Delivery or Fan Courier Home Delivery €6.99

orders under €50 | Packeta Pick-up Point (Z-Point, Z-Box) €4.99

SLOVAKIA

You can expect your order to be delivered on the next business day. You can choose from these delivery services:

Delivery to any Packeta Pickup Point/Z-Box

orders over €50 | free

orders below €50 | €3.49

For a delivery to address you can use:

Slovak Post or Packeta Domov

orders over €50 | free

orders below €50 | €3.99

SLOVENIA

Delivery to your address takes 3-4 business days and it is available via the following services:

DPD

orders over €50 | free

orders below €50 | €7.99

SPAIN (MAINLAND ONLY)

Delivery to your address takes 4-6 business days and it is available via the following services:

MRW

orders over €50 | free

orders below €50 | €10.99

SWEDEN

Delivery to your address takes 4-6 business days and it is available via the following services:

Post Nord

orders over €50 | free

orders below €50 | €8.99

SWITZERLAND

Delivery to your address takes 3-4 business days and it is available via the following services:

Swiss Post

orders over €50 | free

orders below €50 | €6.99

UNITED KINGDOM

Royal Mail Tracked

orders over £50 | free

orders below £50 | £4.99

 

Payment options

You can pay by debit or credit card (Visa / Mastercard ), Apple Pay, Google Pay, in CZK, EUR or GBP, or by Twisto Pay in Czech Republic only.

Returns policy

Please check that your order is correct upon receipt.

Under the Consumer Contract Regulations, you have up to 14 days from the day you receive your goods to return and cancel your purchase. If you wish to cancel, you must inform us of this decision by email to support@highway.wtf with your order reference number. We can only accept returned items that are in resalable condition i.e. unopened, sealed and in their original packaging. You are responsible for the cost of returning the items. We advise that you obtain a proof of postage when you return the item.

In the unlikely event that you receive a product with a manufacturing fault, or a damaged or incorrect product, please contact us as soon as possible on support@highway.wtf attaching photos of the items where possible, and letting us know your order reference number. We aim to respond to messages within 24 hours. Please note that some investigations can take longer.

In case an incorrect product has been received, the customer must refrain from opening the packaging and should contact HighWay.wtf via email as soon as possible to arrange a replacement or alternative compensation. HighWay.wtf has the right to request the incorrect item back and any item that is opened is deemed to be acceptance of that product.

Where a manufacturing fault has been confirmed we will provide a replacement, store credit or refund within 10 days and postage costs will also be refunded on submission of proof of cost of postage. This excludes certain devices which are covered by the manufacturer warranty.

All returns items must be sent to us using tracked (and we recommend insured) mail.

If a returned item is found not to be faulty under testing, then you will be required to pay the cost of return postage.